SUPPORT CENTER
Choose what you need help with.
Support should route you directly to the right part of the product instead of making you search.
01
Account / Login
→
02Problems signing in, account access or session behavior.
MT5 Connection
→
03Login, server, password, personal or prop account connection.
Plan / Billing
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04Choose a plan, check usage, entitlements or subscription status.
Strategy Builder
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05Parser, clarification, review, strategy versions and backtests.
Runtime / Safety
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06PAPER, LIVE, recovery, blocked entries or runtime state.
Missing Capability
→
Submit a rule or module that the platform does not support yet.
HOW SUPPORT SHOULD WORK
SIGN IN TO WORKSPACE →
No hunting for a generic contact form.
Pick the problem type above. The link takes you directly to the relevant product surface. Missing functionality is submitted through Capability Lab so it enters the controlled request lifecycle.