Systematic trading infrastructure. Built for traders who think in rules.
All Systems OperationalDocsPricingSupport
SUPPORT CENTER

Choose what you need help with.

Support should route you directly to the right part of the product instead of making you search.

01
Account / Login

Problems signing in, account access or session behavior.

02
MT5 Connection

Login, server, password, personal or prop account connection.

03
Plan / Billing

Choose a plan, check usage, entitlements or subscription status.

04
Strategy Builder

Parser, clarification, review, strategy versions and backtests.

05
Runtime / Safety

PAPER, LIVE, recovery, blocked entries or runtime state.

06
Missing Capability

Submit a rule or module that the platform does not support yet.

HOW SUPPORT SHOULD WORK

No hunting for a generic contact form.

Pick the problem type above. The link takes you directly to the relevant product surface. Missing functionality is submitted through Capability Lab so it enters the controlled request lifecycle.

SIGN IN TO WORKSPACE →